Privacy Policy

Information We Collect

• Personal information such as name, email, phone number, and billing or shipping address.
• Order information including purchase details, order history, and transaction status.
• Technical data such as IP address, browser type, device information, and usage behavior.
• Cookie and tracking data used to support core website functions and analytics.

How We Use Your Information

• To process and fulfill your orders.
• To communicate updates and provide customer support.
• To improve website functionality and user experience.
• To prevent fraud and strengthen security.
• To send promotional communications only where appropriate consent exists.

Payments & Security

Payments are processed through trusted third-party payment gateways. UrbanToes does not store your card details or sensitive financial information on its own servers.

Cookies & Tracking

• Enable essential site functionality.
• Analyze user behavior and performance.
• Personalize content and recommendations where relevant.

Sharing of Information

We do not sell personal data. We may share necessary information with delivery partners, payment providers, analytics providers, or marketing tools strictly for service-related purposes.

International Transfers & Retention

Your information may be transferred to or processed in countries outside your residence as part of operating a global eCommerce experience.

We retain personal data only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Your Rights

• Access your personal data.
• Request correction or deletion where applicable.
• Withdraw consent for marketing communications.

Additional Notes

• We comply with applicable Indian data protection requirements.
• Our website is not intended for individuals under 18 years of age.
• We may update this Privacy Policy from time to time and reflect changes on this page.